Creating a user-focused vision for Harvard Library’s website
As an integral member of the library’s web team, I informed team decision-making with user research. Activities included:
- Managing the discovery research phase and creating personas
- Running on-the-spot research projects to determine user-friendly language
- Researching IA structure through card sorting and tree testing
- Conducting usability testing
Designing a digital collections platform
Through work with digital strategy and imaging teams, I created wireframes and interactive mock-ups to test potential users’ needs and desires when using digital objects from the library. Activities included:
- Creating wireframes based on collaborative staff “sketching” sessions
- Building interactive prototype testing to determine interaction preferences